Adult Toy Stores: Your Complete Guide to Sex Toy Shopping

Adult toy stores, also called sex toy shops or adult sex stores, are specialized retailers offering products designed for sexual pleasure, wellness, and exploration. These stores range from brick-and-mortar locations with in-person consultants to discreet online shops with global shipping.

Whether you're shopping for your first vibrator, exploring couple's toys, or seeking expert advice, understanding your options helps you find quality products safely and comfortably. This guide covers types of adult toy stores, what to expect when shopping, how to choose reputable retailers, and tips for getting the best experience both online and in-store.

Who Benefits from Shopping at Adult Toy Stores

Adult toy stores serve a diverse range of customers with different needs and comfort levels:

• First-time buyers wanting guidance on materials, features, and product categories
• Couples exploring together who benefit from expert recommendations and discreet packaging
• People seeking body-safe products made from medical-grade materials with proper certifications
• Anyone prioritizing privacy through online shopping with anonymous billing and shipping
• Experienced users looking for advanced features, specialty items, or hard-to-find brands
• Shoppers comparing options who want to see products, read reviews, and ask questions before buying

Types of Adult Toy Stores

Sex toy shops come in several formats, each offering different advantages depending on your preferences and comfort level.

Brick-and-Mortar Adult Stores

What they are: Physical retail locations you can visit in person.

Advantages:

• See and touch products before buying
• Get personalized advice from trained staff
• Immediate purchase—no waiting for shipping
• Browse full product ranges in organized sections

Considerations:

• Less privacy than online shopping
• Limited selection compared to large online retailers
• May feel intimidating for first-time visitors
• Store hours and location may be inconvenient

Best for: Shoppers who value hands-on experience and immediate expert guidance.

Online Sex Toy Shops

What they are: E-commerce websites specializing in adult products with discreet home delivery.

Advantages:

• Shop from home with complete privacy
• Vast selection—hundreds or thousands of products
• Detailed reviews, guides, and comparison tools
• Discreet packaging and billing (appears as generic company name)
• Price comparisons and frequent sales

Considerations:

• Can't physically inspect products before purchase
• Shipping delays (typically 3–7 days)
• Return policies vary by retailer
• Risk of low-quality products from unverified sellers

Best for: Privacy-conscious shoppers, those in rural areas, or anyone wanting extensive selection and research time.

Boutique Adult Stores

What they are: Upscale, design-focused shops emphasizing wellness, education, and premium products.

Advantages:

• Welcoming, non-intimidating atmosphere
• Focus on body-safe, luxury materials
• Educational workshops, demos, and events
• Knowledgeable staff trained in sexual wellness
• Often woman-owned or LGBTQ+-friendly

Considerations:

• Higher price points than mass-market stores
• Smaller selection focused on quality over quantity
• Fewer locations—mostly in larger cities

Best for: Shoppers seeking a comfortable, educational experience and premium product quality.

Big-Box Adult Retailers

What they are: Large chain stores with extensive inventory and multiple locations.

Advantages:

• Wide selection across all price ranges
• Frequent sales and loyalty programs
• Consistent product availability
• Standardized return policies

Considerations:

• Can feel impersonal or overwhelming
• Staff training may vary by location
• Less focus on education or boutique curation

Best for: Budget-conscious shoppers or those wanting one-stop shopping for multiple categories.

What to Expect When Shopping at Adult Toy Stores

Knowing what to expect helps reduce anxiety and ensures a positive shopping experience, whether online or in-store.

In-Store Shopping Experience

Store layout: Products organized by category—vibrators, dildos, anal toys, lubes, accessories, lingerie, BDSM gear.

Staff assistance: Employees can answer questions, explain features, and recommend products based on your needs. Most are trained to be non-judgmental and respectful.

Privacy considerations: Many stores have discreet entrances or sections. You can browse without pressure to buy. Payment is processed confidentially at the register.

Product testing: You can handle packaging and see size/shape, but toys themselves are sealed for hygiene. Some stores have display models you can touch (non-motorized parts only).

Age verification: All adult stores require customers to be 18+ (21+ in some regions). Bring valid ID.

Online Shopping Experience

Website navigation: Categories, filters, and search functions help you find products by type, material, price, or feature.

Product pages: Include detailed descriptions, specs (size, material, power source), high-resolution photos, customer reviews, and related product suggestions.

Discreet packaging: Orders arrive in plain boxes or padded envelopes with generic company names on billing statements and shipping labels. No explicit language or branding.

Shipping times: Standard shipping typically takes 3–7 business days. Expedited options available. International shipping may take longer.

Return policies: Vary by retailer. Most allow returns of unopened, unused products within 30–60 days. Check policy before purchasing.

Customer service: Live chat, email, or phone support to answer questions about products, orders, or usage.

How to Choose a Reputable Adult Toy Store

Not all sex toy shops prioritize safety and quality. Use these criteria to identify trustworthy retailers.

Body-Safe Material Commitment

Reputable stores clearly label materials and avoid harmful substances like phthalates, jelly rubber, or toxic plastics. Look for:

• Medical-grade silicone
• ABS plastic
• Stainless steel or aluminum
• Borosilicate glass
• Body-safe TPE

Learn about safe sex toy materials on Wikipedia.

Transparent Product Information

Quality retailers provide:

• Detailed material specs
• Accurate size dimensions (length, diameter, insertable length)
• Power source (rechargeable, battery, plug-in)
• Waterproof ratings (IPX6, IPX7)
• Manufacturer information and warranty details

Customer Reviews and Ratings

Trustworthy stores display verified customer reviews—both positive and negative. Avoid retailers that only show 5-star reviews or censor feedback.

Clear Return and Warranty Policies

Reputable shops offer:

• 30–60 day return windows for unopened products
• Manufacturer warranties (typically 1 year for motorized toys)
• Hassle-free return processes with prepaid labels

Discreet Billing and Packaging

Quality retailers guarantee:

• Generic company names on credit card statements
• Plain packaging with no explicit branding
• Privacy policy clearly stating they don't sell customer data

Educational Resources

Top adult stores provide:

• Buying guides and how-to articles
• Material safety information
• Video tutorials and product demos
• FAQ sections and customer support

For comprehensive guides and body-safe products, explore sex toys for women and sex toys for men at Jissbon.

Comparison: Online vs In-Store Shopping

Factor	Online Sex Toy Shops	Brick-and-Mortar Stores
Privacy	High—shop from home, discreet delivery	Lower—public visit required
Selection	Extensive—hundreds to thousands of products	Limited by physical space
Expert Advice	Chat/email support, guides, reviews	Face-to-face consultations
Immediacy	3–7 day shipping wait	Buy and take home same day
Product Inspection	Photos and specs only	See, touch, and assess size/weight
Pricing	Often lower, frequent sales	May be higher due to overhead
Returns	Ship back, unopened only	In-person returns, store-specific policies
Educational Resources	Articles, videos, community forums	Workshops, demos, in-person events

What Products Do Adult Toy Stores Sell?

Sex toy shops carry a wide range of products across multiple categories. Here's an overview of what you'll find.

Vibrators

Types: Bullet, wand, rabbit, G-spot, clitoral suction, app-controlled, remote-controlled.

Materials: Silicone, ABS plastic.

Features: Multiple speeds, patterns, rechargeable batteries, waterproof designs.

Who they're for: Solo users, couples, all experience levels.

Dildos and Penetrative Toys

Types: Realistic, abstract, double-ended, glass, metal, silicone.

Features: Various sizes, shapes, textures. Some with suction cups or harness compatibility.

Who they're for: Anyone exploring penetration, strap-on play, or size variety.

Anal Toys

Types: Butt plugs, anal beads, prostate massagers, anal vibrators, training kits.

Materials: Body-safe silicone, stainless steel, glass.

Features: Flared bases (safety essential), tapered tips, vibration.

Who they're for: All genders and experience levels. Beginners should start small.

Male Strokers and Masturbators

Types: Manual sleeves, automatic strokers, vibrating strokers, heating models.

Materials: TPE, silicone, ABS plastic.

Features: Textured interiors, suction, thrusting, app control.

Who they're for: Solo users, couples incorporating toys into play.

Cock Rings

Types: Stretchy silicone, adjustable, rigid metal/plastic, vibrating, dual-motor.

Features: Enhanced erections, vibration for partner stimulation.

Who they're for: Anyone seeking firmer erections, stamina extension, or shared pleasure.

Couple's Toys

Types: Vibrating cock rings, remote-controlled vibrators, strap-ons, dual-ended dildos.

Features: Designed for simultaneous stimulation during partnered play.

Who they're for: Couples exploring mutual pleasure and variety.

Lubricants and Enhancers

Types: Water-based, silicone-based, hybrid, warming, cooling, flavored.

Uses: Reduce friction, enhance comfort, add sensation.

Compatibility: Water-based works with all materials; silicone-based only with non-silicone toys.

Learn about lubricant types and safety from Planned Parenthood.

Accessories and Care Products

Types: Toy cleaners, storage bags, rechargeable batteries, remote controls, toy warmers.

Purpose: Maintenance, hygiene, and enhanced functionality.

BDSM and Kink Gear

Types: Restraints, paddles, floggers, blindfolds, nipple clamps, bondage rope.

Materials: Leather, silicone, metal, nylon.

Who they're for: Users exploring power dynamics, sensation play, or bondage.

Lingerie and Apparel

Types: Bras, panties, bodysuits, stockings, harnesses, role-play costumes.

Who they're for: Anyone wanting to enhance visual appeal or confidence.

How to Shop Discreetly at Adult Toy Stores

Privacy is a top concern for many shoppers. Here's how to maintain discretion whether shopping online or in-person.

Online Shopping Discretion

Use private browsing: Open an incognito or private window to prevent search history tracking.

Separate email: Create a dedicated email address for adult purchases to keep receipts separate from your main inbox.

Discreet payment: Use prepaid cards, PayPal, or shop pay to avoid explicit charges on your main credit card statement.

Shipping address: Ship to your home, workplace (if allowed), or a PO box. Avoid shared mailboxes if privacy is critical.

Package tracking: Monitor shipping to ensure you're home when the package arrives if you share a living space.

In-Store Shopping Discretion

Visit during off-peak hours: Weekday afternoons are typically quieter than evenings or weekends.

Bring a friend: Shopping with a trusted companion can make the experience less intimidating.

Ask for privacy: Staff can show you products in quieter sections or provide consultations in private areas.

Use cash: Paying with cash avoids leaving a digital trail on your bank statements.

Opaque bags: Most stores provide non-branded bags for your purchases.

Tips for First-Time Shoppers at Adult Toy Stores

If you're new to sex toy shopping, these tips will help you feel confident and informed.

Research Before You Go

Read buying guides, watch video reviews, and browse product categories online. Knowing what types of toys exist helps you ask better questions in-store or filter options online.

Set a Budget

Sex toys range from $10 to $300+. Decide how much you're willing to spend before browsing. Quality body-safe products typically start around $30–$50.

Prioritize Body-Safe Materials

Avoid jelly rubber, PVC, or anything with a strong chemical smell. Stick to silicone, ABS plastic, stainless steel, or glass. Your health is worth the investment.

Start Small and Simple

Don't overwhelm yourself with advanced features. Beginners often do well with:

• Vibrators: Bullet or wand for external stimulation
• Dildos: Small to medium, smooth silicone
• Anal toys: Slim plugs or training kits
• Strokers: Manual, non-vibrating sleeves

Ask Questions

Staff at reputable stores are trained to help without judgment. Ask about:

• Material safety
• Size recommendations
• How to clean and care for products
• Return policies
• Lube compatibility

Read Reviews

Customer feedback reveals real-world performance, noise levels, durability, and comfort. Look for detailed reviews that mention pros and cons.

Consider Starter Kits

Many stores offer curated bundles for beginners—often including a toy, lube, cleaner, and storage bag at a discounted price.

Understanding Adult Toy Store Return Policies

Return policies vary significantly between retailers. Here's what to expect and how to navigate them.

Standard Return Windows

30–60 days: Most common timeframe for returns or exchanges.

Unopened products only: For hygiene reasons, opened or used toys typically cannot be returned unless defective.

Original packaging required: Keep boxes and manuals until you're sure you're keeping the product.

Defective Products

Manufacturer warranty: Most motorized toys include a 1-year warranty covering motor failure, charging issues, or material defects.

Proof of purchase: Keep receipts or order confirmations to claim warranty service.

Direct replacement: Reputable retailers or manufacturers will replace defective products or issue refunds.

Restocking Fees

5–15% fee: Some stores charge restocking fees for returned items, even if unopened.

Read fine print: Check return policy details before purchasing, especially for expensive items.

Non-Returnable Items

Opened toys: Cannot be resold due to hygiene concerns.

Clearance or sale items: Often marked as final sale.

Custom or personalized products: Made-to-order items are usually non-returnable.

For customer-friendly return policies, shop at established retailers like Jissbon that prioritize satisfaction and transparency.

How to Clean and Care for Adult Toys

Proper maintenance ensures your toys last longer and stay body-safe.

General Cleaning Steps

1. Rinse immediately after use with warm water.
2. Apply toy cleaner or mild soap to all surfaces.
3. Scrub gently with fingers or a soft cloth.
4. Rinse thoroughly to remove all soap residue.
5. Pat dry with a lint-free towel.
6. Air-dry completely before storing.

Material-Specific Care

Silicone (non-motorized): Boil for 5 minutes or wash in the top rack of the dishwasher for deep cleaning.

Silicone (motorized): Wipe with toy cleaner or 10% bleach solution. Rinse thoroughly. Never submerge unless fully waterproof (IPX7).

TPE: Porous material—cannot be sterilized. Replace every 3–6 months with regular use.

ABS plastic: Wipe with rubbing alcohol or toy cleaner. Avoid abrasive scrubbers.

Metal (stainless steel): Boil, use rubbing alcohol, or run through the dishwasher.

Glass: Boil or wash with soap and water. Handle carefully to avoid chips or cracks.

Learn more about how to clean sex toys safely from the NHS.

Storage Tips

• Store in a cool, dry place away from direct sunlight.
• Keep toys separated—silicone can react with other materials.
• Use breathable fabric pouches or cases (avoid airtight plastic bags).
• Remove batteries from battery-powered toys during long-term storage.

How to Spot Low-Quality or Unsafe Adult Toy Stores

Not all retailers prioritize customer safety. Watch for these red flags:

Warning Signs of Unreliable Stores

No material information: Products listed without specifying silicone, TPE, or other materials.

Suspiciously low prices: Luxury-brand knockoffs or prices far below market average often indicate counterfeit or unsafe products.

Lack of contact information: No customer service email, phone number, or physical address listed.

No return policy: Refusal to accept returns or exchanges, even for defective items.

Explicit or unprofessional website design: Overly graphic images, spam-like ads, or poor grammar signal an untrustworthy retailer.

Fake reviews: All 5-star reviews with generic comments or identical phrasing across multiple products.

No privacy policy: Failure to explain how customer data is protected or used.

How to Verify Store Legitimacy

Check business registration: Look for company name, address, and registration details in the site footer or About page.

Read independent reviews: Search "[store name] reviews" on Reddit, Trustpilot, or the Better Business Bureau.

Test customer service: Email or chat with a question before buying. Legitimate stores respond within 24–48 hours.

Verify SSL certification: Look for "https://" and a padlock icon in your browser's address bar, indicating secure payment processing.

Research brands: Buy products from established manufacturers like We-Vibe, Lelo, Fun Factory, or other well-known names.

Understanding Pricing at Adult Toy Stores

Sex toy prices vary widely based on materials, features, and brand reputation. Here's what to expect.

Budget-Friendly Options ($10–$30)

What you get: Basic vibrators, small dildos, bullet vibes, simple cock rings, manual strokers.

Materials: Often TPE or lower-grade plastics. Some entry-level silicone.

Best for: First-time buyers experimenting with categories or those on a tight budget.

Trade-offs: Shorter lifespan, less powerful motors, limited features.

Mid-Range Products ($30–$100)

What you get: Quality silicone vibrators, rechargeable toys, multi-speed models, body-safe materials.

Materials: Medical-grade silicone, ABS plastic, stainless steel.

Best for: Regular users seeking reliable, body-safe products with good performance.

Sweet spot: Best value for quality and features.

Premium/Luxury Items ($100–$300+)

What you get: Designer toys, app-controlled models, high-end materials, advanced features (AI patterns, warming, dual motors).

Brands: Lelo, We-Vibe, Lovense, Fun Factory, Jimmyjane.

Best for: Experienced users wanting cutting-edge technology, luxury aesthetics, or gifts.

Trade-offs: Higher price doesn't always mean better—research features before buying.

When to Pay More

Invest in higher-priced toys when:

• You plan to use the toy frequently (daily or weekly).
• Material safety is critical (porous toys can harbor bacteria).
• You want advanced features (app control, patterns, waterproofing).
• Durability matters (luxury toys often last 5+ years with proper care).

When Budget Options Are Fine

Save money when:

• You're trying a new category for the first time.
• The toy is for occasional use or experimentation.
• You're shopping for non-insertable items like strokers or rings.

Frequently Asked Questions

Are adult toy stores safe to shop at?

Yes, reputable adult toy stores prioritize customer safety, privacy, and product quality. Look for stores that clearly label body-safe materials, provide detailed product information, offer secure payment processing (https://), and have transparent return policies.

What should I look for when choosing a sex toy shop?

Prioritize stores that use body-safe materials (medical-grade silicone, ABS plastic, stainless steel), provide detailed product specs, display verified customer reviews, offer clear return and warranty policies, and guarantee discreet billing and packaging.

Can I return products to adult toy stores?

Most reputable stores allow returns of unopened, unused products within 30–60 days. For hygiene reasons, opened or used toys generally cannot be returned unless defective. Check the store's return policy before purchasing. Keep original packaging and receipts for warranty claims.

How discreet is online sex toy shopping?

Very discreet. Reputable online adult stores ship in plain, unmarked boxes or padded envelopes. Billing statements show generic company names (not explicit store names). There's no branding, product descriptions, or explicit language on packaging or billing. Many stores also offer delivery to alternative addresses or post office boxes.

Do I need to be 18 to shop at adult toy stores?

Yes. All adult toy stores—online and brick-and-mortar—require customers to be at least 18 years old (21+ in some regions). In-person stores check ID at the door. Online retailers require age verification during checkout, typically by checking a box confirming you meet the age requirement.

Are online adult toy stores cheaper than physical stores?

Often, yes. Online retailers have lower overhead costs and can pass savings to customers through competitive pricing and frequent sales. However, physical stores offer immediate purchase and hands-on product inspection, which some shoppers value more than price savings.

Conclusion

Adult toy stores—whether online sex toy shops or brick-and-mortar adult sex stores—provide safe, accessible ways to explore pleasure products with confidence and discretion. By choosing reputable retailers that prioritize body-safe materials, transparent information, and customer privacy, you can shop comfortably and find products that enhance your solo or partnered experiences.

Whether you prefer the convenience of online shopping or the personalized guidance of in-store consultations, understanding what to look for ensures a positive, satisfying experience.

Ready to start exploring? Visit Jissbon for a curated selection of body-safe, high-quality toys with discreet shipping and expert support.